Consulting & technology
The catalyst of your transformation.
We support organisations in transforming their business and their information systems: core business solutions, customer experience, artificial intelligence, digital applications and automation. An agile and demanding approach, from strategy through to implementation.
Consulting, ERP, CRM, data, AI and digital brought together in a single approach.
Business and technology expertise mobilised from scoping through to support.
Applications, automations and AI use cases designed to meet concrete needs.
A structured organisation and end-to-end quality assurance.
The sectors we work in
Banking & insurance
Telecoms
Energy & mining
Agri-food industry
Distribution & logistics
Public sector & institutions
Construction & infrastructure
NGOs & international organisations
From SMEs to large groups and public institutions, we support organisations with widely varying challenges, bringing a detailed understanding of their critical processes, their operational constraints and their regulatory environment.
What we do
Complementary expertise. One team committed end to end.
Core business management, customer experience, data, AI and digital technologies come together within a single team to support your projects, from scoping through to implementation and support.
SAP services
SAP S/4HANA, RISE with SAP and GROW with SAP, SAP Business One, SAP BTP. Choosing the defensible scenario for your context, then delivering it, from scoping to go-live and support. And, for SMEs and mid-sized companies, Odoo when it is the right answer.
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Salesforce expertise
Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, MuleSoft. A single customer view, well-equipped sales and service teams, a CRM integrated with your core business systems.
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Technology & digital solutions
Digital strategy, cloud, data and analytics, AI and automation, custom applications, IT security and risk. Technology in the service of your goals, never the other way round.
Data, Analytics & AI
Data strategy, architecture, governance, BI and executive reporting; then the AI use cases that genuinely deliver value, with human oversight proportionate to the risk.
Run
Support & application management
Application management for SAP and Salesforce: SLAs, support tiers, continuous improvement. The system keeps getting better after go-live, together with your teams.
The platforms
An integrated technology ecosystem.
ERP, CRM, cloud, applications, data and AI: we bring together the expertise needed to design coherent, interoperable solutions aligned with your business challenges. From strategy to run, we ensure continuity and quality end to end.
SteeringQualitySupportContinuous improvement
The AGILICIS model
What a catalyst changes, in practice.
A catalyst speeds up the reaction without taking its place. That is how we work: the transformation remains yours; we make it faster, safer and more durable.
Your teams and ours, together
We work as partners, not as suppliers: joint workshops, decisions prepared with you, skills transfer planned from day one.
Short cycles, visible results
Iterations, regular demonstrations, adjustments based on your feedback. You watch the system take shape, and you keep control of the priorities.
A written commitment, honoured
One engagement lead, milestones, regular reporting, ethical and legal rules upheld. Trade-offs are documented and defended in front of you.
Field knowledge that makes the difference
Designing with the context, not against it.
A successful transformation does not rest on technology alone. Business processes, regulation, accounting frameworks, multi-country organisations, infrastructure and operational constraints must be built in from the design stage. It is this understanding of the context that turns a theoretical solution into one that genuinely works in practice.
SYSCOHADA in the ERP
OHADA financial statements, Senegalese VAT, consolidation of regional groups: what the system must produce natively, with no spreadsheet rework.
CloudCloud built around your needs
Public, private or hybrid cloud: architecture, data location, performance and costs are assessed from the design stage to build an infrastructure that fits and scales.
DataLaw No. 2008-12 and the CDP
The personal data of your customers and employees falls under Senegalese law and the Commission de protection des données personnelles (CDP), Senegal's data protection authority. We design with it, not against it.
AI & digital
Artificial intelligence and digital products are designed here.
Dakar has become a digital stronghold in West Africa, and our teams are part of it. Artificial intelligence use cases, generative AI, web and mobile applications, process automation: we design them, build them and keep them running on site, integrated with SAP and Salesforce, with human oversight proportionate to the risk.
Useful AI use cases
Document extraction (invoices, bills of lading, contracts), customer service assistants, demand forecasting, agents on your processes. Prototype, measure, govern, industrialise: in that order.
Digital
Custom digital products
Web and mobile applications, customer, supplier and citizen portals, field applications that work offline, APIs and integration. Designed with your teams, delivered in iterations.
Data
Data before AI
No reliable AI without governed data: data architecture, quality, executive dashboards. The foundation that makes artificial intelligence possible, and measurable.
Our conviction
What if your information system became your competitive edge?
Many companies put up with their tools. The best ones turn them into a strength: processes faster than their competitors', a smoother customer relationship, figures that trigger real decisions. Moving your organisation from the first category to the second: that is our job.
A reference journey
From core business systems to customer relationships.
The challenge
A regional group, several companies in several UEMOA countries, an ERP reaching end of maintenance, a customer relationship scattered across branches, call centres and spreadsheets.
The transformation
A scoping phase that settles the S/4HANA scenario and the cloud target; a Salesforce CRM rolled out in iterations, integrated with core business systems; data made reliable before considering AI.
The result
A SYSCOHADA close produced by the system, a single customer view for the teams, and in-house teams trained to operate autonomously. The details of this journey, presented as an illustration, are available.
Insights
Our convictions.
ECC end of maintenance in 2027: what West African companies need to decide
Waiting costs more every year, and 2027 is first and foremost a decision date. The three possible paths, seen from Dakar.
CRM: why banks and telecom operators are rethinking the customer relationship
→ 02SYSCOHADA close: what it reveals about your ERP
→ 03Enterprise AI: the use cases that genuinely create value
→ 04Odoo or SAP: the right question for an SME or mid-sized company in the sub-region
→ 05All our viewpoints: SAP, Salesforce, data, AI and transformation
→“The catalyst of your transformation.”
Three connected points, like the three practices of our business: strategy, platforms and teams. A catalyst speeds up the reaction; it does not replace it. The transformation remains yours.
Your transformation
Let's talk about your project with the people who will deliver it.
An ERP scenario to settle, a CRM to roll out, data to make reliable, an AI use case to scope, an application to build? Thirty minutes with a senior consultant, not a salesperson. Come with your questions: we will tell you frankly what we think.