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Industries
Every industry has its critical processes.
A public budget to execute by the book, a banking clientele to serve on every channel, a container to get out of the port without delay: the value of a system is decided in the processes specific to your business. We know them, and we build the transformation around them.
Our conviction
The technology is shared.
Your business never is.
SAP S/4HANA is the same product for a government body, a bank or a manufacturer. So is Salesforce. What changes everything is how they are applied. Which processes to standardise? Which data to make reliable first? Which regulatory obligations to anchor in the system? Our consultants combine mastery of both platforms with an industry reading of your operations, so that every design decision serves an identified business objective.
Eight industries
Where we work, in Senegal and across the sub-region.
In every industry, the same logic: SAP for the core of management, Salesforce for the customer relationship, and a team that knows the field.
Public sector & institutions
Public finance, public procurement, budget management, agencies and state-owned companies, regional institutions: an ERP that renders accounts, portals that serve citizens.
02
Banking, insurance & financial services
Omnichannel customer relationship on Salesforce, core management and finance on SAP, regulatory reporting, microfinance and mobile money, data security.
03
Telecoms & digital services
Customer relationship at scale, billing, finance, procurement and supply, high-volume data, digital customer experience.
04
Energy, mining & utilities
Electricity, water, hydrocarbons, gas and mining: asset management and maintenance, procurement and supply, HSE, subscriber relationship, reporting.
05
Agri-food industry
Production, traceability, quality, planning, raw material procurement, distribution, seasonality, cooperatives and value chains: the ERP that fits the size of the company.
06
Distribution, transport & logistics
Import and distribution, retail networks, transport and port logistics, customs and freight forwarding, inventory, Order-to-Cash, B2B and B2C customer relationship.
07
Construction, real estate & infrastructure
Project and site management, subcontracting and imported materials, equipment and maintenance, site payroll, progress billing, property sales.
08
NGOs & international organisations
Grants and budgets by donor, reporting, procurement under funding rules, multi-currency and multi-country, offline field work, beneficiary data.
Two platforms, one team
SAP for the core of management, Salesforce for the customer relationship.
Whatever the industry, the cycle is the same: a customer or citizen to know and serve, an order or request to process, an operation to execute, an invoice to issue and an account to render. Salesforce covers the first part, SAP the second. We make the two work together, with the same team, to avoid the most fragile seam in an information system: the one that separates the customer relationship from management.
Our industry approach
Cross-functional expertise, applied to your field.
Whatever the industry, transformation rests on the same foundations: reliable finance, a controlled supply chain, a well-tracked customer relationship, usable data. Our functional expertise is applied in each industry context.
- Finance
SYSCOHADA closing, consolidation, treasury, reporting: our Finance expertise →
- Supply chain
Planning, procurement, inventory, transport, maintenance: our Supply chain & operations expertise →
- Customer experience
Sales, service, marketing, portals, omnichannel: our Customer experience expertise →
- Data & Analytics
Master data, governance, executive dashboards: our Data & Analytics offering →
Get into the detail
Let's talk about your industry.
A first conversation with a consultant who knows your processes, and who speaks your business before speaking systems.
Let's talk →